Terms & Conditions

These terms and conditions shall govern the sale by Komashop/E.L.S. bvba("E.L.S." or "Seller") as named on the invoice to be provided to you ("You" or "Customer"), for all orders sold by E.L.S. bvba, unless you have signed a separate formal purchase agreement with E.L.S. bvba.
By ordering products on Komashop or by accepting delivery of the products described on the invoice, you agree to be bound by and accept these terms and conditions. E.L.S. bvba reserves the right to change these terms and conditions without prior notice at any time, at E.L.S. bvba's sole discretion.
All prices are displayed in Euro. To change the currency click on and pick a currency at the top right of the page.
The prices include local taxes. Shipping costs not included. See details in shop.
Please note that payment is debited in Euro.
Other currency displayed is to provide an approximate comparison only.
E.L.S. bvba shall not be liable for discrepancies in price resulting from fluctuations in exchange rates.
E.L.S. bvba reserves the right to change any advertised price before you place an order. 
If any questions about a product, send an email to info@komashop.eu .
Orders placed on Komashop are not accepted by E.L.S. bvba until a confirmation message appears on your screen stating that your order has been successful and a valid order registration code is displayed. 
Payments can be made by VISA, Mastercard, Maestro and Bancontact/Mister Cash.
Your credit card account will be debited when your order is dispatched.
Payment will be debited in Euro.
E.L.S. bvba accepts no liability for any extra costs or charges incurred as a result of transaction fees or fluctuations in the exchange rate.
Please ensure that the credit card number and expiry date you provide is correct.
Entering incorrect information may cause a delay in processing your order.
Payment by credit card is subject to the approval of the financial institution issuing the credit card.
E.L.S. bvba shall not be liable in anyway if the event that such financial institution refuses to accept or honour the credit card for any reason.
E.L.S. bvba takes all reasonable care, insofar as it has power to do so, to keep the details of your order and payment secure.
However, in the absence of negligence by E.L.S. bvba, E.L.S. bvba shall not be held liable for any loss you may suffer in the event that a third party procures unauthorised access to any data you provide when accessing or ordering from Komashop.
All secure payments are secured by Ogone payment services.
Larger quantities may require T/T in advance of cash on delivery. Send email for information.
You acknowledge and agree to pay for all charges for shipping and handling, as well as VAT and all other applicable taxes, associated with your order. These charges will be automatically calculated for you and will be debited from your credit card account along with the total cost of the product once your order has been shipped.
The online order form may provide an estimate of applicable shipping, handling and tax charges. Actual charges may vary and will be reflected on the invoice.
E.L.S. bvba uses BPost services to ship your order. Therefore deliveries cannot be made to P.O. boxes.
Delivery and shipping dates stated herein are best estimates only and E.L.S. bvba shall not be liable for any loss, damage, cost or expense for failure to deliver in accordance with any specified shipping or delivery
All products and services are subject to availability and may be withdrawn at any time. We automatically update the Komashop in an effort to offer you the most up to date products available. It may be possible that an item is out of stock. If the total shipping period is likely to take over 15 working days from the acceptance of the order, you will be contacted by our services.
E.L.S. bvba reserves the right to make partial shipments (instalment deliveries) and back order remaining products for future shipment, unless you inform E.L.S. bvba that you wish "Complete Shipment Only",
immediately upon submitting your order. You acknowledge and agree that deliveries involving "Complete Shipment Only" orders may be delayed as a result of your request.
RIGHT OF CANCELLATION : Return within 14 days
If the consumer wishes to take advantage of their right to cancel the purchase, they are required to inform us in writing within 14 days of receiving the goods. The purchaser is responsible for the transportation of goods being returned. Only goods which are intact and in their original unopened packaging will be admissible for reimbursement.
The invoice number is your Return Merchandise Authorisation (RMA) number. The RMA number must appear on your return packing label.Returns will not be accepted without an RMA number and a copy of the original invoice. The goods should be returned in their original package and with all packing material, manuals, software. Any discrepancies will result in a delay and
eventual partial refund of the purchase price. All shipping and handling costs must be pre-paid by the customer. Please return your package to the attention of :
E.L.S. bvba
St-Annastraat 26
B-3560 Lummen
E.L.S. bvba shall not be liable for loss or damage caused by any delay or failure to perform its obligations under these terms and conditions caused by strikes, lockouts, riots, war, fire, acts of God, accidents,
suppliers of Komashop's materials or manufacturing shortages, government restrictions or denial of import or export licences, or compliance with any law, regulation or order, or due to any other circumstances or causes that have the effect of frustrating the performance of these terms and conditions, or any other cause beyond the control of E.L.S. bvba.
Products purchased from E.L.S. bvba shall be subject to the export laws and regulations of Belgium. You accept all responsibility, including all costs and fees, involved in acquiring the necessary license or official declarations regarding the nature of the products to be exported, their destination, or their use.
To the fullest extent possible under law, the sale of products shall be governed by the law of Belgium and the parties submit to the exclusive jurisdiction of the Brussels Commercial Court, Belgium.
The sale of products on Komashop is conducted electronically.
Therefore you agree to allow E.L.S. bvba to communicate with you electronically.
E.L.S. bvba may send you email notices and other disclosures about your order over the Internet.
To the fullest extent allowed by law, you agree that the above replaces and satisfies any law that provides for different methods or timing for your receipt of notices relating your order.
E.L.S. bvba reserves the right to deliver notices and disclosures by other means such as postal mail, and also the right to receive notices in writing when that method is specified elsewhere in this agreement.
To the fullest extent allowed by law, in the event of dispute you agree not to bring into question the admissibility as evidence of any order, disclosure, notice or message exchanged electronically between the parties under this agreement.
E.L.S. bvba endeavours to provide the best customer and technical support. If you are an end-user, E.L.S. bvba promises that its support people will attempt to handle, via telephone and e-mail, any problem involving products.
The terms and conditions contained in this agreement, between Komashop/E.L.S. bvba and you, constitute the complete and final statement of the
parties' agreement and understandings relating to the subject matter of this agreement, and supersedes any related prior agreements, understandings and discussions, oral or written. E.L.S. bvba's failure to demand the performance of any term or condition contained in this agreement, or failure to exercise any of E.L.S. 
bvba's rights hereunder, shall not constitute a waiver of any of E.L.S.  bvba's rights or remedies under this agreement.